Help with jailbreaking and Cydia for iPhones, iPads, and iPod touches.

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How to fix some mysterious problems.

Please tam trying to restore a used ipad to default but email pass word not correct.

asked 16 Nov '14, 08:00

etypetech's gravatar image


You mean icloud password? Is that your ipad and email?

(16 Nov '14, 08:14) justinred ♦ justinred's gravatar image

Thanks for the message A gmail account was use to set it up by the former user, so its gmail password

(16 Nov '14, 08:28) etypetech etypetech's gravatar image


You need to contact the previous owner and have him change the details in iCloud. You can give him an email address and a temporary password you would like to use or he gives you the current password.

Alternatively you will need to contact apple and Prove that you own the device and they will reset it for you.

(16 Nov '14, 08:45) vilopjdwebreg vilopjdwebreg's gravatar image

APPLE WILL NOT RESET THE DEVICE IF NOT THE ORIGINAL OWNER .........even if previous owner provided a receipt they won't do anything.

(16 Nov '14, 10:07) Tilerone Tilerone's gravatar image

@vilo ... No . What you should do is contact person you bought it from and ask them to remove device from their Apple account then you can set it up as new with your own Apple id .....if the person can't help you they either found the device or stole which cas it's locked forever and you have a very expensive paperwieght .

Send them this link ....


answered 16 Nov '14, 10:06

Tilerone's gravatar image



Thanks for the correction!

Will take it into consideration when responding to similar posts!

Thx Buddy

(16 Nov '14, 11:47) vilopjdwebreg vilopjdwebreg's gravatar image

If it's the email app that you are referring to and not the email used to set up the entire device. Have the previous owner go to and revoke their access to the device. When you allow your iOS device to use the email app for reading Gmail emails and such you don't actually put in the Gmail password it generates a application specific password for that device.


answered 16 Nov '14, 11:57

twaikel's gravatar image


Nothing to do with email app....he's/she has bought a debice thst not been unattached from icloud ...,.either by mistake.....or its stolen /lioxt

(16 Nov '14, 13:30) Tilerone Tilerone's gravatar image
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Asked: 16 Nov '14, 08:00

Seen: 1,268 times

Last updated: 16 Nov '14, 13:30

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