Help with jailbreaking and Cydia for iPhones, iPads, and iPod touches.

iOS 8.3, 8.2, and iOS 8.1.3 are not jailbreakable. There is no way to downgrade from iOS 8.3, 8.2, or 8.1.3 to earlier versions.
Instructions for jailbreaking iOS 8.0-8.1.2. See /r/jailbreak on Reddit, @PanguTeam, and @TaiG_jailbreak for updates.

Before asking a question, check Frequently Asked Questions to find quick answers!
How to fix some mysterious problems. If you'd like to ask for live help, you can join our chat room.

Hello, Every time I try to use Evasi0n7 to jailbreak I keep getting the message "ERROR: failed to retrieve package info from the internet" I live in the US so i dont think I need to use a hot spot shield thing, what can I do to fix this?

asked 03 Jan '14, 21:34

Comunga's gravatar image



Something is blocking your internet connection from retrieving files. Try disabling firewall, antivirus or use a different connection.

(03 Jan '14, 21:54) justinred ♦ justinred's gravatar image

It can also mean your internet connection is to slow! I had this problem when using hot spot on my 5s over 3g to jailbreak a iPhone 5!!

(04 Jan '14, 04:02) 1107963 1107963's gravatar image

I think it's either it's a bad address or the connection problem, man. It's between those two. It's gotta be the connection.


answered 04 Jan '14, 04:39

Jaize's gravatar image


Thanks for the help, I updated my antivirus and moved closer to my slow modem and it worked.


answered 06 Jan '14, 21:09

Comunga's gravatar image


Your answer: (please use the "add new comment" button unless you are actually answering the original question)
toggle preview

Markdown Basics

  • *italic* or _italic_
  • **bold** or __bold__
  • link:[text]( "Title")
  • image?![alt text](/path/img.jpg "Title")
  • numbered list: 1. Foo 2. Bar
  • to add a line break simply add two spaces to where you would like the new line to be.
  • basic HTML tags are also supported



Asked: 03 Jan '14, 21:34

Seen: 1,584 times

Last updated: 06 Jan '14, 21:09

JailbreakQA is by chpwn and comex.
About JailbreakQA. Powered by OSQA.