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How to fix some mysterious problems.

iPhone 4s/5.1.1 JB w Absinthe. I (like many) updated from Whatsapp 2.8.4 to 2.8.6 on 11/17/2012 and now Whatsapp crashes upon execution. I deleted / re-installed-- nothing works to make it not crash upon launch.

Anybody else out there with this happening, a solution?

It's conclusively a jailbreak bug, the devs ask first before troubleshooting if phones are jailbroken because it's known that the jailbreaks freak out Whatsapp. All was fine before the upgrade to 2.8.6

Things I've tried 1. Reset Network Settings 2. Delete Facebook- there was a known Facebook bug- so i removed it to nail it down. 3. Delete the application- Re-install (more than once) 4. Download IPA of older version 5. Removed almost all jailbreak tweaks

asked 18 Nov '12, 04:43

byte9's gravatar image



Whatsapp 2.8.6 works perfectly fine on my 5.1.1 JBed.

(18 Nov '12, 05:02) justinred ♦ justinred's gravatar image

It works for me when i disable all extensions. But it doesn't work when i reboot with extensions. Trying to solve out the weasel in mix.

(18 Nov '12, 05:08) byte9 byte9's gravatar image

Try uninstalling MobileSubstrate - this will also uninstall all tweaks. Now reinstall your tweaks one by one, checking WhatsApp after every respring. Whichever tweak you installed before WhatsApp starts crashing is most likely the culprit.

(18 Nov '12, 05:16) kirb ♦ kirb's gravatar image

The good news is i'm through the "must have" list and haven't found the culprit. I can't thank you enough for that simple suggestion, I did't know mobile substrate would take all the offenders with it when it went out the door. Glorious. I've been dealing with the total hell scenario, 1600s on 5.1.1 - no ability to restore back to 5.1.1 from a bug that won't allow pwned firmwares to restore. All the way down the path to finally giving up my own investigations and giving into crowd knowledge. Lesson learned, problem solved in 15minutes of collaboration. :) I'd hug you if the internets wasn't in between us. -reporting back once i find the devil- I pretty much have only mainstream tweaks so whatever the combo is will take the thorn out of many a foot.

(18 Nov '12, 05:40) byte9 byte9's gravatar image

WhatsApp crashes for me, but boots fine in SafeMode. FaceBook crashes if trying to type a comment or status update. Also works fine in SafeMode. Previous versions did not crash. Might just have to revert to older versions for now. Hope you saved them in iTunes!

(20 Nov '12, 06:28) JuergenWest ♦ JuergenWest's gravatar image

Try installing xCon. It might be checking for a jailbreak and forcing itself to crash - xCon should make WhatsApp think your device isn't jailbroken. Also try rebooting your device with the volume up key held down - this disables all of your tweaks and even MobileSubstrate itself. (Reboot again to get your tweaks back.)


answered 18 Nov '12, 04:46

kirb's gravatar image

kirb ♦

edited 18 Nov '12, 04:46

Damn it, I forgot about the + button to disable all- (it does function with mobile substrate/ extensions disabled). Next step i purchased X-con Alias to see if that would alleviate(no success yet). It makes sense it's auto-crashing. jan at replied to me(main dev) and asked me if my phone was jb. I replied in an articulated fashion saying yes/but i'm no pirate etc. He then didn't respond. So here's to making it work. Any further ideas? And thank you for the X-con heads up. I had never heard of it.

(18 Nov '12, 05:04) byte9 byte9's gravatar image

Hiya, just dropping in to say i might have found a solution...

Download SBSettings from Cydia

Open it, go to Mobile Substrate Addons

Make sure Whatsapp is set to OFF


Should work! (I had a longer post but it didn't go so this is the abbreviated version xD)

Let me know if it helps!


answered 19 Nov '12, 22:31

Slicerman's gravatar image


edited 19 Nov '12, 22:33


that disables whatsapp, of course it wont crash then....

(19 Nov '12, 22:43) theiphoneguy ♦ theiphoneguy's gravatar image

That's what I thought would happen, but it definitly fixed my problem :/

I think it has to do specifically with THIS update though, I'm not sure

Or maybe my iPhone's bugging out in the weirdest of ways because everything else is set to ON other than whatsapp, and it's working perfectly :/

(19 Nov '12, 22:50) Slicerman Slicerman's gravatar image

I solved it by removing Mobile Substrate (which takes all installed extensions with it) --then installing 1 @ a time and going through a respring with each instance. Ultimately i couldn't identify an extension, my conclusion after much research is that Whatsapp is just a nazi as far as code interaction. It has all sorts of instances of instant crash from Android to Windows phone. For us in the jailbreak community though if that solution works by disabling in Substrate then it's easier than my solve. Either way- there are 2 options if people can't get it going otherwise.

(19 Nov '12, 22:55) byte9 byte9's gravatar image


Side note; I don't know much about any of this but it looks to me like in the mobile substrate addons list there's only tweaks and tweaking apps. Which makes me think the new Whatsapp update adds a tweak that disables its use on jbed phones. And that tweak is what you disable in the addons, not the whole app.

That and how the dev didn't reply once you said your phone was JB just seemed to fit.

In either case, another problem solved! And from multiple angles too, AWESOME

(19 Nov '12, 23:13) Slicerman Slicerman's gravatar image

@Slicerman Did you personally look for WhatsApp in Mobile Substrate addons? If so, do you have any WhatsApp-related tweaks installed? It is very unlikely that WhatsApp could manage to install a tweak along with the app - it's just not allowed for an App Store app to do that. It's much more likely that WhatsApp is using a method to detect that a device is jailbroken.

(20 Nov '12, 16:22) britta britta's gravatar image

I did all that you said but nothing worked.I erase all the tweaks, but nothing. Tried to find whatsapp in SBSettings but it wasnt there. I started to panic, so what I did was uninstall whatsapp, and then downloaded a earlier version with piracy. Now it´s working fine, though all my chat history was deleted :(


answered 23 Nov '12, 12:48

torry19's gravatar image


edited 23 Nov '12, 15:15

theiphoneguy's gravatar image

theiphoneguy ♦

You shouldn't have to use an old version. If you install the newest version and it crashes, reboot holding down the + vol key- this will disable mobile substrate and all extensions. Once you do this- try Whatsapp- you will find that it starts without crashing. Once you can replicate this then you can conclude it is one of your jailbreak extensions and you probably didn't remove all of them.

(23 Nov '12, 14:32) byte9 byte9's gravatar image

I did that, but it didn´t help either. I did everything i read here, but nothing worked.

(23 Nov '12, 14:34) torry19 torry19's gravatar image

Stealing (pirating) apps is NOT a solution!!! Pay for the app and use the older version you paid for, it will be in your iTunes history or recycle bin if you updated to a newer version of the app.

(23 Nov '12, 16:50) JuergenWest ♦ JuergenWest's gravatar image

I updated the 'changes' icon in my cydia and the problem i had which was exactly the same problem as your having disappeared. Might just have got lucky, good luck


answered 24 Nov '12, 19:23

sidler9's gravatar image


Today's rash of Cydia tweak updates fixed the issue of WhatsApp and Facebook crashing on launch so it was one of these: CommCenter patch, CleverPin, IntelliID, MyWi, or Springtomize2. My guess is CleverPin because the release notes indicate a new plist to clean up "issues".


answered 29 Jan '13, 18:13

JuergenWest's gravatar image

JuergenWest ♦

Interesting. I believe that if MyWi or Springtomize were causing this, we would have seen much greater numbers of complaints, since so many people have them installed.

A few months ago I heard that In-App Purchase spoofing tweaks can cause Facebook crashes, which might have been the cause of some of these reports from other people.

(29 Jan '13, 18:38) britta britta's gravatar image

My bets are on CleverPin (as noted above). The WhatsApp and Facebook combined crashing issue seemed to be more common than any other I'd ever heard about..

(29 Jan '13, 20:07) JuergenWest ♦ JuergenWest's gravatar image
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Asked: 18 Nov '12, 04:43

Seen: 22,796 times

Last updated: 29 Jan '13, 20:07

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